Privacy policy.

Discern Match PTY LTD ("Discern Match," "Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") of South Africa.

 1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to all personal information collected through our website (the "Website") and related services (the "Services"). By using our Website, you agree to the collection and use of information as described in this Privacy Policy.

 2. INFORMATION WE COLLECT

We collect and process different types of personal information, including but not limited to:

2.1 Information You Provide

  • Full name

  • Contact details (email address, phone number)

  • Date of birth

  • Gender

  • Profile information (preferences, interests, matchmaking criteria)

  • Payment details (if subscribing to paid Services)

2.2 Information Collected Automatically

  • IP address

  • Browser type and operating system

  • Device information

  • Website usage data (e.g., pages visited, time spent on the Website)

  • Cookies and tracking technologies

 3. PURPOSES FOR PROCESSING YOUR INFORMATION

We collect and process personal information for the following purposes:

  • To create and manage user accounts

  • To facilitate matchmaking and communication between users

  • To improve and personalize user experience

  • To process payments and subscriptions

  • To comply with legal and regulatory obligations

  • To prevent fraud and ensure security

  • To send service-related communications (e.g., updates, support messages)

  • To conduct research and analytics

 4. LEGAL BASIS FOR PROCESSING

We process personal information based on one or more of the following legal grounds:

  • Consent: When you voluntarily provide information and agree to its processing.

  • Contractual Necessity: To provide our Services as agreed upon in our Terms of Use.

  • Legal Obligations: To comply with South African legal and regulatory requirements.

  • Legitimate Interests: To improve our Services, prevent fraud, and ensure security.

 5. DISCLOSURE OF PERSONAL INFORMATION

We do not sell or rent personal information. However, we may share your information in the following circumstances:

  • With matchmaking participants when users opt to interact with each other

  • With service providers that assist us in operating our Website (e.g., hosting, payment processing, analytics)

  • When required by law or in response to legal processes

  • In the event of a business sale, merger, or acquisition

 6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

 7. INTERNATIONAL DATA TRANSFERS

As a global service, your personal information may be transferred and stored outside South Africa. We ensure that appropriate safeguards are in place to protect your data in compliance with POPIA requirements.

 8. YOUR RIGHTS UNDER POPIA

Under POPIA, you have the following rights:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete personal data.

  • Deletion: Request the deletion of your personal information, subject to legal obligations.

  • Objection: Object to the processing of your personal information under certain conditions.

  • Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at: info@discernmatch.com

 9. RETENTION OF PERSONAL INFORMATION

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize personal data.

 10. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance user experience, analyse trends, and administer the Website. You can manage cookie preferences through your browser settings.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our Website after changes constitute acceptance of the revised Privacy Policy.

 12. CONTACT US

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at: info@discernmatch.com.

Last Updated: 10 March 2025